COMMERCIAL INSURANCE SERVICES

 Typically our involvement in the claim evaluation process would begin with a request of documentation followed by an analysis of the provided data.  Meeting with the Insured and / or adjuster can occur at the outset of the assignment as well as throughout the review process until resolution.  Maintaining proper channels of communication with all concerned parties (Insureds, public adjusters, attorneys, brokers, adjusters, etc.) is standard for us.  We are not afraid to ask questions that will assist our efforts to provide a fair and reasonable analysis, nor are we opposed to responding to questions asked of us regarding our calculations.  From the onset, we try to work with the Insured and facilitate their understanding of their insurance coverage and the claim evaluation / measurement process.  This helps avoid the creation of false expectations often encountered by an Insured who has not had experience in submitting a claim that conforms to policy language.